COVID-19 Updates


1. Health and safety guidelines for our Users and Service Providers

During the COVID-19 pandemic, the health and safety of our Users and Service Providers is our top priority. Therefore, we have created the following guidelines for Service Providers / Professionals and Users of RefixNow, based on guidance from the World Health Organization and the Public Health Agencies. They should also continue to monitor government health updates and follow all national and local guidelines.

RefixNow has put forward the following measures to help address health and safety concerns. However, these measures cannot eliminate all risk. If you are deemed to be in a higher risk category by the medical experts, (for example: elderly people, or people with pre-existing medical conditions such as asthma, diabetes, or heart disease), we recommend you to take any extra precautions you may need in order to safeguard your health.

Furthermore, we strongly advise our Users and Service Professionals to refrain from any physical interaction and exercise caution, if you fulfill one, or all of the following categories:

  • You are actively infected or have tested positive with COVID-19 in the past 30 days
  • You suspect you are sick or have been exposed and are awaiting test results to confirm or deny a diagnosis of COVID-19
  • You are showing symptoms or are concerned about possible infection of COVID-19
  • You’ve had close, sustained contact with an individual confirmed or suspected to be infected with COVID-19, within the last 14 days*


Moreover, we recommend you to take these additional measures to help stop the spread of COVID-19:

Stay at home if you are feeling ill

To protect one another’s health and safety, we strongly advise our Users and Service Professionals not to conduct any in-person business that requires physical interaction. puts the health of the opposite party in jeopardy. During these unprecedented times, let us strive to do our best to support one another.